DiagnoseMap the work. Find what's getting in the way.Current-state map · Capacity model · Prioritized roadmap
DesignPrioritize the changes. Set ownership.Future-state design · Ownership model · Sequenced plan
Build & ExecuteConfigure, rewire, automate, launch.Configured systems · Rewired workflows · Launched programs
Hand OffDocumented, trained, yours.Documentation · Training · Governance